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When acting out hostile feelings, the person doesn't have to take responsibility for those actions. In fact, people might even convince themselves that those behaviors "aren't me at all." In psychology this is called "dissociation."
This = troll complex.
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Seeing a frown, a shaking head, a sigh, a bored expression, and many other subtle and not so subtle signs of disapproval or indifference can slam the breaks on what people are willing to express. In psychoanalysis, the analyst sits behind the patient in order remain a physically ambiguous figure, without revealing any body language or facial expression, so that the patient has free range to discuss whatever he or she wants, without feeling inhibited by how the analyst is physically reacting.
Also allows for more time to better understand what's being said and counter it, delve deeper into discussion, or do multiple things. Even online chatting for me is far too immediate. I like forums use, LJ comments, etc. so there's no opportunity to be bored or help with what somebody's talking about because you're not obligated to respond.
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In e-mail and message boards, communication is asynchronous. People don't interact with each other in real time. Others may take minutes, hours, days, or even months to reply to something you say. Not having to deal with someone's immediate reaction can be disinhibiting.
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In e-mail and message boards, where there are delays in that feedback, people's train of thought may progress more steadily and quickly towards deeper expressions of what they are thinking and feeling.
From a chat room vs. forums, I'd say this applies. But I think online conversations can get pretty deep and focused in a shorter amount of time. If you're both wanting to expand on the same thing. I've had some amazing conversations online that went deeper than just email, PM, or LJ.
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I have to go to bed. Kali has school in the morning. But I'll come back and finish all my $0.02 up.